June 3, 2019 - Sheraton New Orleans Hotel, New Orleans, Louisiana

Giving executives the strategies and tools needed to navigate and thrive in today’s changing intellectual and developmental disabilities (I/DD) landscape.

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Which business models are most likely to succeed given these turbulent times? What does a successful Intellectual and Developmental Disabilities (I/DD) service provider look like, in terms of size, leadership skills, management, financing, and technology? How do you plan for the unknown, and go beyond surviving to thriving? Today’s I/DD provider organizations and executive teams need to consider these questions in order to tackle the numerous challenges in the market and position for sustainability.

One of the major challenges I/DD executives face is the changing way in which stakeholders across systems of care need to collaborate in this new arena. With the landscape morphing, stakeholders are forced to both think and work differently with Medicaid, managed care, payers, state workers, elected officials, and other partner organizations just to survive. In order to do this, executives need to understand the latest best practices in the evolving Medicaid managed care system and value-based payment market, as well as how to build a system that accurately measures performance in order to get paid. Organizations are also faced with the challenges of understanding the new financing options and meeting the increasingly demanding performance expectations of payers. Executives must prepare and understand how to evaluate if and when to consider a merger or acquisition, and what technology is needed to meet these new payer expectations in order to succeed in the ever changing value-based marketplace.

The 2019 I/DD Executive Summit is designed to provide practical, cutting-edge ideas for executives, with a clear vision on how to continue to move their organization forward successfully, despite all the turbulence. This information-packed event will give your organization the strategies and tools you need to overcome the challenges of today’s changing marketplace.


CapGrow Partners


  • This summit was informative for anyone trying to navigate the changing policies that affect people with I/DD.
  • Thank you for organizing a fabulous opportunity for learning and networking with colleagues and leaders, all focused on creating a better future for our communities.
  • Relevant and timely information focused on taking action(s) NOW to prepare for the ongoing changes to the I/DD sector. Learning from the experiences of others while gaining insight into the reform of Medicaid and ‘the system’ was extremely valuable for our organization.
  • It was refreshing to hear from people that were determined to cause action and solve problems instead of those who only vented their hardships without proposing any solutions.
  • It was rare to attend an event where leadership was so engaged and encouraged to speak with their peers.

Last year's I/DD Executive Summit sold out. Don't miss your chance to attend this year—Reserve your team's registration today!


8:00 am


9:00 am

Welcome & Opening Remarks

9:15 am

From Managed Care Planning To Execution – The Future Of Financing & Service Delivery Models For The I/DD Market

10:45 am

New Directions & New Business Models: Building A Wholistic Care Model For The I/DD Population

Panel Discussion

After several years of seeing managed care on the horizon for the intellectual/developmental disabilities market, we are now seeing many states take the first steps with implementations and plans for the future. These changing financial models requires changes in the business model. Provider organizations are expanding in new directions to provide more wholistic care and position themselves for accepting a different role with both health plans and government partners, as well as the families and persons served. In this session, we’ll talk to a panel of provider organizations who have built a wholistic approach to care for the I/DD population, or partnered with physical health provider organizations in an effort to create a new value proposition for the people served.

  • Tonya Copeland
    Vice President, IDD Services & Employment & Community First CHOICES
12:15 pm

Networking Lunch

1:30 pm

New Skills For A New Market: Quality Systems & Performance Management

Panel Discussion

Providers of home- and community-based services have largely been managed by legislated systems with highly specific regulations. Often these requirements are only tangentially related the health and wellbeing of the persons being served. However, the shift to value-based payment opens up a larger and more wholistic view of the needs and desires of the intellectual/developmental disability population. This change is both an opportunity and a challenge. What are the key indicators of health in this population? How do we report on those indicators? What changes are needed in management and training systems to assure we are involved in continuous improvement? These areas represent new and undiscovered territory for our programs and staff. In this session, our panel will discuss these questions and offer their perspective on the future of performance management in serving the I/DD community.

  • Bruce Block, M.D.
    Chief Learning and Mental Informatics Officer
    Pittsburgh Regional Health Initiative
  • Carli Friedman
    Director of Research
    CQL | The Council on Quality and Leadership
3:00 pm

Happy Half-Hour

Executive Networking Event

3:30 pm

The New Strategy For Sustainability: How To Prepare Your Organization For A Risk-Based, Community-Focused I/DD Market

More consumers with I/DD are covered by home- and community-based services (HCBS) waivers. More complex consumer populations are getting health care needs met via Medicaid managed care plans. More long-term services and supports are being moved to managed care. This is the reality of our current market. For provider organizations, this demands a new business model build on the development of new administrative competencies to manage risk and build new partnerships, a fundamental redesign of service delivery capabilities to incorporate more HCBS, and new technology capabilities. In this closing keynote session, OPEN MINDS chief executive officer Monica E. Oss will discuss the key trends that are shaping the landscape for provider organizations serving complex consumers and offer her best practice model for building a strategy for sustainability in a changing market.

  • Monica E. Oss
    Monica E. Oss
    Chief Executive Officer & Senior Associate
4:30 pm

Executive Networking Reception


Until the next I/DD event begins in New Orleans 2019.


Sheraton New Orleans Hotel

500 Canal St, New Orleans, New Orleans 70130

To reserve a room at the event hotel:

Reserve your room by May 10, 2019 and mention OPEN MINDS Strategy & Innovation Institute to get the discounted group rate of $212/night!

Reserve by phone at 504-525-2500 or 888-627-7033

Reserve online here

OPEN MINDS has not authorized other outside companies to negotiate rates, so do not provide any credit card info or details to anyone other than the official OPEN MINDS hotel contacts.

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